The Gibson J 45 is one of Gibson’s best-selling acoustics of all time. Nicknamed “The Workhorse” and first introduced in 1942, this popular acoustic is now the icon of its round-shoulder, dreadnought line. World renowned for its full, balanced expression, warm bass and excellent projection, the J-45 is one of most technically advanced guitars of its time.
Each guitar includes a black hardshell case with plush-lined interior, owner’s manual, Gibson’s Gold Warranty and Gibson’s 24/7/365 Customer Service. a J-45 to add to my guitar collection and so I did quite a bit of research on Gibson acoustics. All this chatter about poor quality & dog guitars and yet there are folks who love them. I had to separate fact from fiction. Two things I learned; 1) apparently the only good Gibsons are very old ones. I tried 10 new Gibsons in various stores and found all sounded “eh” and half of those needed repair right out of the box (like, malfunctioning tuner, chipped bridgeplate, blemished finish….). Three J-45s were so bad they were not even playable (strings buzzed on one and the other two were out of intonation).
The salesman try to brush it under the rug with “humidity, shipping, people playing them” type excuses but funny how Taylors, Martins and others don’t have the same problem? Poor quality product – fact. Turns out the J-45s pros e seen with are really old, no new ones anywhere. 2) Gibson is an absolute mess as an acoustic guitar company. With novelty products being made for private parties and then not available to the public but on their website, or products they make but are not on their website, it’s most confusing to the consumer.
Customer service is like asking for a tongue lashing from a teacher. Either they don’t want to hear what your concerns are or simply have no information at all. Forget about asking them to build a guitar to your liking because they’ll tell you to go somewhere else. Stores complain that Gibson does not support them with quality product and so consequently sales are low. Gee, I can’t understand why! I think some of the Gibson models are gorgeous but I can’t afford a 1951 model in great condition so Gibson won’t be in my guitar stable. You feel like you just want to slap them across the face to wake them up and get with the program!